Getting started
Icons, apps & your device
Recognise common symbols, open apps and find your way around a phone, tablet or laptop.
Thank you for your payment.
Stripe will email your receipt shortly. We will be in touch with your Zoom joining details before your session.
If no receipt arrives within an hour, please check your junk folder, then call 07765 594 676 or email contact@msrdigitalaccess.com and we will check for you.
Patient, practical training for older adults
Effective
Digital Skills.
At your pace.
Email, online safety and NHS services — explained clearly, with time to practise. No question is too small.
SMALL GROUPS · RELAXED LEARNING
You don’t have to figure it out alone.
Friendly support. Real-life skills.
One clear step at a time.
Learn at your own pace
Small, friendly groups
Follow-up sessions
Online via Zoom
Digital skills training — online via Zoom
Effective Digital Skills — £50
Learn to create and manage email, create and store passwords safely, contact services online, and access the NHS App. Practise the steps and build safer online habits.
Designed with people over 50 in mind, and open to anyone who would like more confidence online.
Start with a free digital assessment. Contact us to discuss what you need and how Zoom training works.
Choose your session for Effective Digital Skills
Sessions run every Monday and Tuesday from 26 October to 24 November 2026. Every date has a morning and an afternoon session, each lasting 2½ hours. Pick the day, time and date that suit you, then choose it in the booking form.
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Mondays
Choose a time
- Morning –
- Afternoon –
On any of these dates
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Tuesdays
Choose a time
- Morning –
- Afternoon –
On any of these dates
All sessions in this run have now taken place. New dates will be announced soon. To hear when they are available, call Abi on 07765 594 676 or email contact@msrdigitalaccess.com.
All times are UK time. The clocks go back on Sunday 25 October, so sessions from 26 October onwards are in GMT.
What you can learn
Useful skills for everyday digital life.
Choose the topics you would like help with. We will discuss a suitable session with you.
Safe browsing
Search with more confidence
Use a browser, find useful information and recognise suspicious links and websites.
Useful shortcuts
Find your favourite pages again
Save bookmarks and favourites, and make text easier to read using browser zoom and text size settings.
Email
Send, receive & stay organised
Create or manage an account, send messages and attachments, and organise your inbox.
Online safety
Passwords, passkeys & security codes
Understand sign-in options, store passwords more safely and recognise scam messages.
Health services
Access GP & NHS online services
Find your GP’s online services and learn the steps for accessing and using the NHS App.
Everyday tasks
Forms, messages & appointments
Practise completing online forms and checking appointments and service updates.
Work confidence
Refresh your digital skills
Build confidence with online communication and everyday tasks for returning to or staying in work.
Explore more
Other everyday digital skills
Ask about social media, online shopping or banking safety. We can discuss the skills you need.
Meet us online
Everyday Digital Confidence
Take a look at our Facebook event for the latest session details. Discover practical skills, ask questions and tell us what you would like help with.
View the Facebook eventFacebook may ask you to sign in. You can also enquire by phone or email.
A friendly hello
is a good start.
Send MSR DigitalAccess a private message on Facebook or use the form below. If you would like a brief, no-obligation telephone chat, include “Call me” and we’ll arrange a convenient time.
Now booking
AI for everyday tasks
AI for everyday tasks
in the workplace.
Explore how AI can help with everyday work: drafting emails, organising ideas and getting started with routine tasks. Clear, practical guidance on checking results and protecting information.
Who it’s for: office and administrative staff, receptionists and team leaders, small business owners and sole traders, charity and community-group staff and volunteers, and anyone returning to work or changing role who wants to use AI tools safely and with confidence. No technical background or previous experience of AI is needed — just basic confidence using email and the web.
Wednesdays
Time
- Morning –
On any of these dates
Before you join
A few things you might be wondering.
Is this training right for me?
If you can turn on and sign in to your device, but would like help with online tasks, this is a good place to start. If you need support with the very first steps, call us to discuss your needs.
What device do I need?
You can use a laptop, tablet or smartphone. Have your device ready for practical exercises. Contact us if you are unsure what will work for you.
I have never used Zoom. Can I still join?
Yes — tell us when you enquire. We can discuss what you need to get started before the session.
Do I need to share my password?
No. Keep passwords, verification codes, banking details and personal health information private. You can practise without showing these to the group.
How do I pay?
Send a booking request first. Once we confirm your place, pay by card on Stripe’s secure payment page. Stripe emails you a receipt, and we never see your card details. See our booking and cancellation terms.
Can you help with accessibility needs?
Tell us about any adjustments that would help you participate, such as larger text, clearer instructions or more time. We’ll discuss them with you before booking.
Your next step
Course enquiries & booking.
Choose a course and session, or register your interest in future workplace AI dates. Tell us the best time to contact you and we will get in touch.
Effective Digital Skills sessions cost £50. AI for Everyday Tasks in the Workplace costs £149, with Wednesday sessions from 18 November. A booking is confirmed only when we contact you. Once your place is confirmed, you can pay securely online by card.
Prefer to speak to us? Call Abi on 07765 594 676.
A helpful first step
Let’s start with what you need.
Call Abi or email us. We’ll help you find a suitable next step.