For organisations
Accessibility standards
& compliance.
Understand the main UK and EU accessibility reference points, then identify the practical steps relevant to your organisation.
| Area | Framework | What to consider |
|---|---|---|
| Great Britain: service providers | Equality Act 2010 | Reasonable adjustments for disabled people. WCAG can inform practical digital improvements; it is not a standalone guarantee of meeting every legal duty. Northern Ireland has separate disability legislation. |
| UK: covered public-sector websites and apps | Public Sector Bodies Accessibility Regulations 2018 | Current GOV.UK guidance specifies WCAG 2.2 AA and an up-to-date accessibility statement, subject to applicable exemptions. |
| EU: public-sector websites and apps | Web Accessibility Directive (2016/2102) | Technical requirements are supported by EN 302 549. Check the applicable harmonised standard, national implementation and statement requirements. |
| EU: covered products and services | European Accessibility Act (2019/882) | Applicable since 28 June 2025 to specified products and services, including certain e-commerce and banking services. Scope, exemptions and transitional provisions matter; service-providing microenterprises can be exempt. |
Where MSR DigitalAccess can help
We can review websites and documents, prioritise accessibility barriers and support practical remediation. Accessibility responsibilities should be assessed against your specific service and jurisdiction.
Discuss your accessibility needs ↗
Official reference points
- GOV.UK: public-sector accessibility requirements
- W3C: WCAG overview
- European Commission: web accessibility
- Your Europe: accessibility requirements for products and services
Reference overview reviewed on 20 August 2026. Requirements and standards can change. This overview does not replace advice about the legal obligations specific to your organisation.